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Social Social Emotional Supports for Students and Families


  • National Suicide Prevention Lifeline: 1-800-273-8255
    • Text REACH to 74141 to connect with a Crisis Counselor.  Free 24/7 support at your fingertips.

District 202 Social Emotional Support Lines (SEL.supportline):

Many District 202 students do not have access to social work and counseling services as they normally would because of the COVID-19 school closure.

So, District 202 has created a Social Emotional Support Line to support our students’ social emotional and mental health and wellbeing. These specially designated and private phone numbers and email addresses are available for students or parents to use if a student needs access to a social worker or counselor. 

The student or parent should leave their name, ID number, and phone number and a school social worker or counselor will return the call/email within 24-48 hours on school days. 

***PLEASE NOTE: This is not an emergency line.  If you or someone you love is experiencing an urgent, life-threatening mental health crisis, call 911, clearly state that you or the individual is experiencing a mental health emergency and ask for assistance immediately. 

School Social Emotional Support Lines by Building


Illinois Call4Calm Text Line

If you or a loved one are struggling with stress related to the COVID-19 pandemic and need emotional support, text TALK to 552020 for English or HABLAR for Spanish. This service is free and available 24 hours a day, seven days a week. People seeking assistance will remain anonymous and will provide only their first name and zip code, which enables the service to link you to a counselor in your area who is knowledgeable about available local resources. In addition, the phone number can be used to seek help and guidance on other critical issues during the pandemic. Residents can text keywords like “unemployment,” “food,” or “shelter,” according to the governor’s office, and they will receive additional information in response

Calling the coronavirus pandemic a “deeply unprecedented moment,” Illinois Governor J.B. Pritzker’s administration announced a new program that will allow Illinois residents to talk to a mental health professional, free of charge, during the COVID-19 crisis.  The program, called “Call4Calm,” was launched Saturday, April 11, 2020 by the state’s Human Services Mental Health Division. Illinois residents wanting to speak to a mental health care professional can text the word “TALK” to 552020, and the service is free to use, according to the governor’s office.

“We are living in a deeply unprecedented moment, and holding the emotional ramifications of that inside will only be harder on you,” Pritzker said. “Please know that you don’t have to feel it all alone. I want you to know that we’re here to help.”